FAQs
Shipping costs are included in the sale price, via Mondial Relay, for the following countries:
Relay point delivery : Belgium, Luxembourg, France, Netherlands, Spain
At home : Belgium, Portugal, Italy, Austria, Germany, Luxembourg, Spain, Netherlands.
For the United States, shipping is done via Bpost :
Simple shipping at the economy rate: included in the sale price of the item
Shipping with a tracking number: 20 €
For all other destinations in the world, shipping is done with Bpost
Shipping with a tracking number: 20 €
Shipping costs are offered, with package tracking number, for all destinations * from 150 € of purchase.
The following items cannot be returned or exchanged:
Unless they arrive damaged or defective, returns cannot be accepted for:
Custom or personalized orders.
Intimate items such as swimsuits, underwear (for hygienic reasons) Promotional items
The right of withdrawal can be exercised by contacting the company as follows: send an email to the address julie@juliemenuge.com mentioning in the subject of the email "return of order"
This right of withdrawal does not apply by default in the event of a direct transaction in a physical store. However, you always have the option of returning the product to the store within 14 days in the event of a size error or a technical problem related to its functionality.